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FREQUENTLY ASKED QUESTIONS/HELP

WHAT ARE THE PAYMENT OPTIONS?

WHAT IS YOUR RETURN POLICY?

Accept Payment in all modes:-

We are accepting payments in all kind of modes such as Card, Cash, Google pay, Net banking, Phone pay, Paytm, Cheque.

DO YOU OFFER GIFT CARDS?

Yes, we also provide the hassle-free option of refund through Light Emporium Gift Vouchers, which can be used during future purchases should you opt for.

DO YOU PROVIDE DELIVERY SERVICES TO ALL PRODUCTS?

Yes, we deliver the product providing the condition that the order value(not the MRP) should be above 2000 INR.

We are accepting payments in all kind of modes such as Card, Cash, Google pay, Net banking, Phone pay, Paytm, Cheque.

Not eligible for Return & Replacement:-

The following shall not be applicable for Return, Replacement and Refund:

  • Product is damaged due to misuse/overuse

  • Returned without original packaging including, price tags, labels, freebies and other accessories or if original packaging is damaged

  • Serial Number is tampered

  • If request is initiated after 3 business days of order delivery

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